Stilista Guesthouse

-  More than 1 Month before check in 50% deposit refunded.
-  More than 2 weeks before check in 25% deposit refunded.
-  Less than 2 weeks before check in 0% deposit refunded.

Terms and Conditions All rooms are NON SMOKING; you are welcome to smoke on patios outside. I/We agree to oblige by the Terms & Conditions set out by Stilista Guest House and understand that full payment is due before or on arrival. In the unfortunate event that I/we cancel the booking before arrival, do not show up or make a premature departure, I/we understand that I/we are legally bound to settle the full amount outstanding.

Rates Rates are subject to availability and fluctuations, management reserves the right to change rates without notice, and rates quoted for confirmed bookings will be honored. Reservations are subject to terms and conditions on check-in, right of admission reserved. Rates are per person per night per person (PPP). Rates include accommodation, and use of the guest lounge and swimming pool. Stilista Guest House will not be held responsible for correspondence which is lost or delayed in electronic mail or fax. Should a reservation remain unconfirmed, Stilista Guest House reserves the right to release the reservation should another booking arise.

Cancelation Policy: No refunds will be made on cancellations. Stilista Guest House will however credit your account. In the event of an in-house guest checking out prior to the guaranteed departure date, Stilista Guest House reserves the rights to charge for the full duration of the original booking, unless the room/suite is re-sold for the remainder of the stay in which case a minimum of 1 night’s accommodation will be charged.

Arrival and Departure A maximum of two adults can be accommodated per suite. Check-in: Rooms will be available from 12h00 until 20h00 on the day of booked arrival. Early Arrivals: Early check-in is only possible if the room is ready for occupation. If not, you are welcome to leave your luggage at the guest house while you go out and explore or you are welcome to have a cup of tea and relax in our lounge or garden until your room is ready. Late Arrivals: Reception hours are from 08h00 to 17h00. Any arrival after 17h00 needs to be confirmed in advance with reception or management so that a Stilista staff member is on standby for the late arrival. Should there be no reply at reception gate after 17h00 please use the after-hour’s numbers. Late Departure: Late departure is at the discretion of management and defendant on room availability penalty’s to be paid.

Conditions of Residence Guests agree on behalf of themselves and the members of their parties that neither the establishment, its owners, employees nor agents shall be responsible for any injury or death of any person or the loss or destruction of or damage to any property upon the premises, whether arising from fire, theft or any cause and by whomsoever caused or arising from the negligence (gross or otherwise) or wrongful act of any person in the employment of the guesthouse. personal injury or expense of any nature whatsoever which may be suffered by you or any third party because of or which may be attributed, directly or indirectly. Indemnity form to be signed on check-in by the person responsible for the group of guests and take full responsibility for the whole group. Any damage caused by guests to property and premises due to bad behavior or carelessness, or keys lost and replaced for security reasons will be for the guest account, a suitable amount will be added to your final bill to rectify the damage and/or replace the item(s) affected.

Insurance It is your responsibility to take out appropriate personal travel insurance.

“No-Show” Policy “No-Show” on the first night will lead to automatic cancellation of the reservation and the loss of the full payment All “No-Show” clients will be charged in full for the entire duration of the reservation.

The right of admission is reserved 5.1. The owners of Stilista Guesthouse have the right to request that any guest leave the premises with immediate effect, should the need arise, due to disturbance, (cut of time for loud music and noise is 22h00), damage to property, or unruly behavior. No payments will be refunded.